We will process your order once we have received your funds into our bank account.
If the item(s) purchased is available (in stock) the order will be sent within 1-2 working days after we have received your funds. You will be notified by email or phone call that it has been sent.
If the item(s) is a ring and needs to be custom made in your finger size, a member of our customer service team will contact you to advise an estimated delivery date. Rings will take between 3 and 8 weeks to be custom made. If your finger size is not listed on the product page, please contact us to enquire if this item is able to be custom made in your finger size.
If for any reason the item is unavailable (out of stock), a member of our customer service team will contact you to advise an estimated delivery date.
All orders should arrive between 2-5 business days via an insured courier or registered post.