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Warranty information

Gerard McCabe Jewellery & Timepieces.

Jewellery Warranty

Our Gerard McCabe jewellery is manufactured to the highest standards.  In the unlikely event that you have a problem with your jewellery you can be reassured that we are with you for life.

All Gerard McCabe jewellery comes with our lifetime warranty which covers the jewellery against manufacturing defects. This does not cover normal wear and tear associated with day-to-day use.

Your Gerard McCabe jewellery comes with a complimentary care plan. At the time of purchase you are given a digital Jewellery Certificate by email. Your Gerard McCabe Consultant will go through recommended care guidelines for your item with you and answer any questions you might have. You can also access our care instructions here.

We always recommend you store your jewellery items individually, in a softly lined jewellery box or pouch when you are not wearing them. It is best to remove your jewellery when undertaking any manual activities such as dishwashing or gardening.

At 6 and 12 months, you will be invited to bring your item in for a free health check and professional clean. Our workshop manager will give your jewellery a look over and make sure the item is in working order. This is a great time to mention any issues that you are having with the piece, such as the ring size not fitting quite right. So that these can be rectified for you at this time.

For fine jewellery to last a lifetime, it will require regular maintenance. We strongly recommend that you visit a Gerard McCabe boutique annually to have your jewellery cleaned and inspected for wear and tear. A report and quotation will be provided for any necessary repairs to restore your jewellery to good order. All Gerard McCabe jewellery is backed by our lifetime guarantee against manufacturing defects.

Timepiece Warranty

Your Gerard McCabe Timepiece is covered by a 3 year warranty against manufacturing defects.

Our Gerard McCabe Timepieces are manufactured to the highest standards.  In the unlikely event that you have a problem with your Timepiece you can be reassured that we offer you trouble free servicing for life.

Locations

Shop 2 Adelaide Arcade
Adelaide, South Australia, 5000

+61 8 8232 1000

50 Rundle Mall Plaza
Adelaide, South Australia, 5000

+61 8 8212 2000