Here is what our customers have to say...

My Gerard McCabe watch kept discharging the battery every few months and becoming more frequent doing that. Took the watch into Adelaide Arcade shop for another battery on 27th May and the shop assistant made a note for the watch to be checked. She remembered me from a previous visit which was helpful. Phone call 29th May that the watch is to be replaced at no cost. This was very surprising as the watch was not new. Called in on 23rd may to be fitted with a new watch. Outstanding customer service by any yardstick. Thank you Gerard McCabe Jewellers.

From the first moment we walked into the shop in Rundle Mall, Margaret greeted us with the most welcoming nature. The experience was surreal , she asked exactly the right questions, brought out Sparkling wine, and made the whole experience one of the greatest, most special we have ever experienced. Thank you Margaret and Gerard McCabe for the exceptional Anniversary Diamond ring, we cannot wait for our next purchase.

The team at Rundle Mall was very accommodating and enjoyed serving us - excellent service provided and we are likely to come back again. The selection of rings was excellent, the quality superb, with a nice environment to browse the collection. The experience was fantastic and I would not recommend anything else be changed. Perhaps some soft background music would add to the ambience even more.

Chris Huang

Hi, Jackie, Just a quick note to say that my beautiful kaleidoscope ring arrived today and went straight on my finger, it fits perfectly and I love it!! Thank you so much for your hard work in putting it together and for being so lovely in all the emails we've exchanged, your customer service is truly exceptional.

Nicola, Purchased Online

 

I am very happy with my purchase I absolutely love my ring ! Margaret was extremely patient and so helpful not at all pushy which I really appreciated .she gave me time to look at it, go away and think about it,, just a delight. Thank you.

Carmel

Hi Jackie, Again we would like to thank you all so so much for the amazing service you provide at Gerard McCabe. All of your jewellery is simply stunning and we couldn't' be happier to have worked with you for our wedding rings and I always thank Josh for choosing you from the start with my engagement ring!

Emma & Josh

Justin and the team went above and beyond. We went from engagement to wedding in 45 weeks and the team at Gerard McCabe made sure that we had personally engraved rings for the day (and worked really hard to support a wedding band to be created to match my grandmother's engagement ring). We would totally recommend Gerard McCabe and are truly grateful for such a great experience

Customer via the ABIA website

Thank you to all the staff that made our 40th anniversary a very personal experience. absolutely fabulous!

Roman

I was extremely happy and satisfied with my first purchase at Gerard McCabe in Adelaide Arcade. The customer service displayed by Tina was exceptional. I will definitely be purchasing again from the store

Maricris

We purchased our Engagement ring fifteen years ago and were treated with respect and honesty. Wouldn't go anywhere else when searching for a piece of jewellery. Thank you.

Rosalind

The team were delightful. Our time with her was informative and fun, I left with more than expected. If I had a lot of money I would come to the store more often. Thanks! Keep up the good work!

Jochen

Hi Justin, The experience was exactly what I had hoped for. Keep up the good work.

Ann

Thank you for the outstanding service that you provided during the purchase of the Aura ruby set. Your helpfulness, prompt reply to my queries and willingness to 'go the extra mile' made the purchasing process a pleasure. My wife loves the pendant and earrings. Thanks again.

Darrin