Here is what our customers have to say...

I have been a customer of Gerard McCabe at their Rundle Mall store for a number of years and have always found their service to be first class. Recently, I had a need to again visit the store for assistance with a special Birthday present for my wife and with the help of Jackie, who left no stone unturned to assist me, I was able to find a most suitable gift.

Jeff

I am very pleased with Justin's service, the quote and ultimately the workmanship for the repairs to my ring. The repairs were performed quicker than advised, and I was thrilled to get the early call that my ring was ready for collection. I would certainly recommend Gerard McCabe to all my friends for new jewellery or for any repairs to their existing jewellery.

Rob-yn

Thank you! I really love the pieces bought.  I popped in late and the two of you helped me a lot. Didn't push, had the time to wait to make sure I was happy with the experience and purchase.

Cathy

Dear Tina, Thank you so much for you kind help in my purchase of my beautiful Edwardian amethyst earrings and necklace. I am absolutely delighted with them. In a year when overseas travel is not possible, what could be more lovely for Christmas than a precious piece of jewellery!

Jenny

The team did a stunning job, we are in love with our rings, and the team were absolutely lovely to deal with too.

Thank you again to the Adelaide Arcade team.

Anisha & Luke

Yesterday I picked up my ring. It is absolutely stunning and I can’t stop looking at it. My hubby loves it too. For a long time it will remind me of our son’s wedding and the wonderful addition to our family of a gorgeous daughter in law.

I’ll tell any and all of my friends who no doubt will ask I got this beautiful ring from you, a local family business, the most skilful and artistic jeweller in Adelaide! 👍

Many many thanks!

Claire

Hello Tina & Nazanin - It was such a pleasure to have you both assist me in redesigning my engagement ring and to see the final results with much pleasure. I found all the staff at McCabe Jewellers so courteous, friendly and Helpful

Judith

I have recently purchased a beautiful Cirque sapphire ring from you. I was unhappy with one of the stones and asked to have it replaced with a brighter sapphire. You have done this work for me beautifully and furthermore free of charge and I am very happy with the result. I would like to thank you very much and can assure you and future purchases of jewellery will be from your beautiful store.

Claire

My Gerard McCabe watch kept discharging the battery every few months and becoming more frequent doing that. Took the watch into Adelaide Arcade shop for another battery on 27th May and the shop assistant made a note for the watch to be checked. She remembered me from a previous visit which was helpful. Phone call 29th May that the watch is to be replaced at no cost. This was very surprising as the watch was not new. Called in on 23rd may to be fitted with a new watch. Outstanding customer service by any yardstick. Thank you Gerard McCabe Jewellers.

 

From the first moment we walked into the shop in Rundle Mall, Margaret greeted us with the most welcoming nature. The experience was surreal , she asked exactly the right questions, brought out Sparkling wine, and made the whole experience one of the greatest, most special we have ever experienced. Thank you Margaret and Gerard McCabe for the exceptional Anniversary Diamond ring, we cannot wait for our next purchase.

The team at Rundle Mall was very accommodating and enjoyed serving us - excellent service provided and we are likely to come back again. The selection of rings was excellent, the quality superb, with a nice environment to browse the collection. The experience was fantastic and I would not recommend anything else be changed. Perhaps some soft background music would add to the ambience even more.

Chris Huang

Hi, Jackie, Just a quick note to say that my beautiful kaleidoscope ring arrived today and went straight on my finger, it fits perfectly and I love it!! Thank you so much for your hard work in putting it together and for being so lovely in all the emails we've exchanged, your customer service is truly exceptional.

Nicola, Purchased Online

I am very happy with my purchase I absolutely love my ring ! Margaret was extremely patient and so helpful not at all pushy which I really appreciated .she gave me time to look at it, go away and think about it,, just a delight. Thank you.

Carmel

Hi Jackie, Again we would like to thank you all so so much for the amazing service you provide at Gerard McCabe. All of your jewellery is simply stunning and we couldn't' be happier to have worked with you for our wedding rings and I always thank Josh for choosing you from the start with my engagement ring!

Emma & Josh

Justin and the team went above and beyond. We went from engagement to wedding in 45 weeks and the team at Gerard McCabe made sure that we had personally engraved rings for the day (and worked really hard to support a wedding band to be created to match my grandmother's engagement ring). We would totally recommend Gerard McCabe and are truly grateful for such a great experience

Customer via the ABIA website

Thank you to all the staff that made our 40th anniversary a very personal experience. absolutely fabulous!

Roman

I was extremely happy and satisfied with my first purchase at Gerard McCabe in Adelaide Arcade. The customer service displayed by Tina was exceptional. I will definitely be purchasing again from the store

Maricris

We purchased our Engagement ring fifteen years ago and were treated with respect and honesty. Wouldn't go anywhere else when searching for a piece of jewellery. Thank you.

Rosalind

The team were delightful. Our time with her was informative and fun, I left with more than expected. If I had a lot of money I would come to the store more often. Thanks! Keep up the good work!

Jochen

Hi Justin, The experience was exactly what I had hoped for. Keep up the good work.

Ann

Thank you for the outstanding service that you provided during the purchase of the Aura ruby set. Your helpfulness, prompt reply to my queries and willingness to 'go the extra mile' made the purchasing process a pleasure. My wife loves the pendant and earrings. Thanks again.

Darrin