The team at Rundle Mall was very accommodating and enjoyed serving us - excellent service provided and we are likely to come back again. The selection of rings was excellent, the quality superb, with a nice environment to browse the collection. The experience was fantastic and I would not recommend anything else be changed. Perhaps some soft background music would add to the ambience even more.
"Hi, Jackie, Just a quick note to say that my beautiful kaleidoscope ring arrived today and went straight on my finger, it fits perfectly and I love it!! Thank you so much for your hard work in putting it together and for being so lovely in all the emails we've exchanged, your customer service is truly exceptional."
Nicola, Purchased Online
"I am very happy with my purchase I absolutely love my ring ! Margaret was extremely patient and so helpful not at all pushy which I really appreciated .she gave me time to look at it, go away and think about it,, just a delight. Thank you."
'Hi Jackie, Again we would like to thank you all so so much for the amazing service you provide at Gerard McCabe. All of your jewellery is simply stunning and we couldn't' be happier to have worked with you for our wedding rings and I always thank Josh for choosing you from the start with my engagement ring!'
Emma & Josh
"Justin and the team went above and beyond. We went from engagement to wedding in 45 weeks and the team at Gerard McCabe made sure that we had personally engraved rings for the day (and worked really hard to support a wedding band to be created to match my grandmother's engagement ring). We would totally recommend Gerard McCabe and are truly grateful for such a great experience"
Customer via the ABIA website
'Thank you to all the staff that made our 40th anniversary a very personal experience. absolutely fabulous!"
'I was extremely happy and satisfied with my first purchase at Gerard McCabe in Adelaide Arcade. The customer service displayed by Tina was exceptional. I will definitely be purchasing again from the store".
'We purchased our Engagement ring fifteen years ago and were treated with respect and honesty. Wouldn't go anywhere else when searching for a piece of jewellery. Thank you.'
'Sharee was delightful. Our time with her was informative and fun, I left with more than expected. If I had a lot of money I cwould come to the store more oftern. Thanks! Keep up the good work!'
"Hi Justin, The experience was exactly what I had hoped for. Keep up the good work."
"Thank you for the outstanding service that you provided during the purchase of the Aura ruby set. Your helpfulness, prompt reply to my queries and willingness to 'go the extra mile' made the purchasing process a pleasure. My wife loves the pendant and earrings. Thanks again."
"I am completely happy with everything. Great staff & beautiful jewellery. Thank you"
"Keep up the good work. Thank you for the friendly service"
"I am very pleased with my first experience with Gerard McCabe. Will certainly be looking there first when shopping for jewellery in the future. Thank you. I love the necklace I bought. It was exactly what I was looking for but didn't know it until I put it on. Perfect!"
"Loved the experience so much so I called Daniel and ordered another ring. Thank you for the wonderful service. It is nice to know good old fashion customer service still exists"
"I would just like to, once again, thank all your staff in the Rundle Mall store for the dedication to customer service, time taken and sourcing high quality merchandise for me to present to the love of my life. Thank you all again"
"To Sharee & the Team, Our sincere thanks for the stunning engagement ring and beautiful wedding bands that were designed for us. I absolutely adore my engagement ring, it is simply stunning. I receive so many compliments on my ring, from friends and family to complete strangers in the street! It was a pleasure to deal with Sharee and the rest of the team at Gerard McCabe and we had lots of fun during the process of choosing our rings. The team at Gerard’s are always so friendly and professional. We have no hesitation in recommending Gerard McCabe to our friends and family."
Daniel & Belinda
"Hi Justin, I just wanted to update you on the ring reveal. Words can't express how perfect the ring you created for us is. The mix of metals worked just as I'd hoped and I love the effect of it looking like 3 rings stacked together. Just a brilliant creation. Thank you for making this process so simple and for your constant communication with us. We'll definitely be back next year to update Ewan's ring."
"Service was perfect and the sales assistant was excellent. She recommended a number of pieces but the one she thought my wife would like most (based on the photos I showed her of my wife) was perfect and absolutely hit the mark. My wife was very happy! Thanks."
"Hello Margaret, I just wanted to tell you how many compliments I've had about my new kaleidoscope ring. It is quite different to anything we see here in Hamilton, NZ. I am really enjoying wearing it and thank you for your wonderful help and service. I even had my nails painted again when I got home on Saturday, so they would look good to show off the ring even more!! Regards from two very happy customers"
"Both staff members I spoke with were amazingly helpful, informative and enthusiastic. They also followed up swiftly with appropriate and useful email information and photos of items I was interested in. In addition, Sharee offered additional suggestions regarding stock not photographed on your website but which she thought might suit what I was after. The item she suggested I actually ended up purchasing.
Sharee, in particular, was extraordinary in her suggestions for me and seemed to understand and be able to accurately identify my needs and what would suit my taste. She also exuded great passion for her stock and gave me additional confidence in my purchases with a level of honesty that helped me to trust her guidance in both those particular purchases as well as what will be my future purchases from Gerard McCabe’s stores."
"Dear Tina, We have just had the weekend away and my families have now seen our beautiful ring. Everyone who sees it think is lovely and very “sparkly”. I know that I am very spoilt. We feel blessed that we had such an exceptional person as you, Tina, help us with one of the most exciting moments in our lives. Thank you from the bottom of our hearts. Look forward to seeing you soon."
Jill & James
"Thanks for helping with a successful engagement!"
"Thank you to the staff. They were very attentive and helped me choose some hard to find cuff links for my bother's 50th. I shall definitely be back!"
"It's always a pleasant experience to visit Gerard McCabe, the staff are really lovely. The atmosphere is also wonderful and what's really nice is there is no pressure to buy. The offer to clean my current jewellery is also a bonus"
"We'll be in touch for engraving after the ceremony. Your help in making our rings perfect is greatly appreciated."
"Thank you, my partner is very happy with her earrings!"
"I wanted to say how pleased I am with the repair work you recently did for me. The ring looks just beautiful. Thank you again."
Kathy & Peter
"Great service and a really pleasant experience. Patrick made me feel truly valued as a customer. Thank you."
"I thought the whole experience was really great, both Justin and Amanda who helped with my purchase were both lovely and very helpful, and I'm really happy with how the promise ring turned out - I will definitely be coming back for future purchases, thank you so much"
"We would like to write to you to pass on our sincere thanks for the effort you and your team have gone to in developing our engagement ring. As your company clearly understands, an engagement ring is such a personal and important decision to get ring. The exceptional service that Margaret provided once before when I shopped at your Rundle Mall store made it an easy choice as we had both been made to feel welcome, not pressured, and left with a good feeling knowing your company stood behind its quality of product.
The workmanship of your jewellers, and the EXCEPTIONAL service provided by Justin at the Adelaide Arcade store, made the whole process of designing, and choosing each part of the engagement ring not only easy, but enjoyable also!
I cannot thank you all enough for the effort everyone has gone too, especially your jeweller, on producing such an amazing engagement ring that I was so pleased to walk away with and that my fiancé cannot stop admiring. Please can you pass on our sincere thanks to all who have been involved throughout our process, and we look forward to doing business with you again in the future!"
Tristan & Jess
"Please be advised that I am now in the receipt of the "Fleur de lis" diamond cross that I ordered from GM's. As with every item that my wife and I have purchased from your company, I have found the cross to be "Par Excellence". Please pass on my best wishes and most grateful thanks to Margaret Scott your Rundle Street Store Manager. Her manner and service was beyond reproach"
"Hi Amanda, We received the ring back and everything is perfect thank you. Thank you for the great service and professionalism. I couldn't be happier with the purchase. Please let Gerard McCabe know that he has excellent staff with very high standards, although I'm sure he knows that already. We'll be back at the end of the year to look at wedding rings and bands. Thanks again."
"I received the parcel safely. I am very happy with the pendant. The diamond sparkles beautifully, and the rose gold lively on my skin. Thank you again for all your help. Thanks for the certificate of valuation too. I love the piece!"
Leonie, Purchased online
"I am very happy with my ring and I am very happy that I have purchased from a jeweller with a very good name and obviously cares for it's customers"
"Your assistant Manuela was delightful and very helpful and I love my ring"
"My ring arrived the day after it was sent. It is a perfect fit and is just beautiful. Thanks so much for great service."
Jayne, Purchased online
"Justin was very interested in my requirements and offered a variety of pieces for my consideration. His follow-up was excellent and added to a great overall buying experience. Thanks"
"Tina was exceptional with helping me find the perfect engagement ring and wedding bands. After shopping around many stores, including Tiffany's in Sydney, I could not find anyone who was more helpful than Tina. Tina was not pushy and made me feel extremely comfortable"
"I am a very proud owner of a Gerard McCabe diamond ring. I would recommend anyone and everyone to have a look at their A class diamonds. If you love diamonds, just have a look at their range and your will fall in love with them even more. Diamonds are not just a girls best friend they are forever."
"Thank you for the service you gave me on the day. Everyone was so lovely."
"I felt the staff were most concerned that we find what we wanted, rather than trying to sell us the most expensive rings. They seemed interested in us as individuals"
"Received the ring today and it looks fantastic, my wife will love it when I give it to her on November 14th for our 20th wedding anniversary. Thank you"
"To all the lovely staff at Gerard McCabe, Thank you so so much for fixing my engagement ring! It was an incredible and generous gesture to you to do it complimentary. I am so thrilled with the ring - it's just perfect. Many thanks! P.S. I have not stopped telling people about your wonderful service. I know that I certainly won't go to any other jeweller!"
"Your products speak for themselves. Patrick was an added bonus with his wealth of knowledge and outstanding customer service skills. Would be happy to recommend Gerard McCabe to anyone."
"Very happy with the purchase, would definitely come back into the store"
"A quick note to say how brilliant, friendly and helpful you and your team were to deal with. We love our rings and I'm already pestering Darryl for the next one"
Laura & Darryl
"I just wanted to say thank you again for helping us choose the most perfect accessories for our wedding. Damien picked up our rings and my earrings on Friday and we are just so thrilled as they look beautiful. I'll definitely be recommending Gerard McCabe Jewellers to all of my friends."
"Thank you for your wonderful service and assistance with our wedding bands. We are so pleased to have such beautiful rings to hold for the rest of our lives."
Amanda & Todd
"I was recommended by a friend and I was extremely happy with my purchase in February and that is why I came back again to shop as the jewellery is such great quality"
"Our ring is so stunning and I have received so many wonderful comments about it. People are very struck by the depth and colour of the sapphire, they also have said how well it goes with the rose gold. I am thrilled!! Thankyou again for genuine interest and kindness"
"Thank you so much for your efforts, I am so happy with my ring, it is more stunning than I imagined!!! I will highly recommend your business to anyone in the future and your staff were excellent to deal with on Thursday. See you again soon when Darryl's ring is ready."
"I just wanted to write to say thank you for the fantastic and prompt service re: fixing my engagement ring. It was much appreciated after a long and excruciating flight and the ring was buffed and shining and looking gorgeous! Please pass on my thanks to your staff and thank you for your organisation."
"Thank you so much for the prompt delivery. A truly exquisite pendant that was perfect as a gift for a 50th Birthday. She truly loved it."
David, Purchased online
"Thank you so much for all your help with this. You have been absolutely fantastic with us and we both greatly appreciate the amazing service you have given us."
"Just thought I would let you know that I have been really enjoying my new diamond earrings. I haven't taken them off since I got them home. Thank you for your professional and friendly service. You just made it so easy."
"I just wanted to say thank you for your help with my ring shopping back in April. Christie loved the ring and said yes which is the main thing! We had a fantastic weekend away taking a float plane ride from Vancouver out to one of the gulf islands topped off with a sunset proposal on the end of a jetty. Thanks again for your help, we'll likely be back in to look at wedding rings later in the year."
"I purchased a diamond ring for my wife last Christmas on your website. It was simple to do and saved me time racing around town. Your staff were very accommodating when I needed help selecting the correct ring size. My wife loves it. Thank you. I'm already looking at what she'd like on your website this year."
Campbell, Purchased online