How to order
Is it safe to order online?
Are my personal details safe with Gerard McCabe Jewellers?
What are the refunds/exchange policy?
What if my goods are damaged or faulty?
Does Gerard McCabe Jewellers deliver worldwide?
When will my order be sent?
When will my order arrive?
How much does delivery cost?
How can I place an order?
Gerard McCabe Jewellers ABN
Absolutely! Gerard McCabe Jewellery uses Secure Socket Layering (SSL), the industry standard encryption technology that ensures safe internet transmission of your personal information. If however you still feel uneasy about ordering online feel free to contact us by email or phone to arrange the order.
Gerard McCabe Jewellers practices safe e–commerce. We do not store credit card details and at no time do we share any of our customers information with any other parties. We do retain customer information in the interest of further communication with our customers. If at any time you would like your information removed from our files please contact us.
Gerard McCabe online jewellery purchases can be returned up to fourteen days after receipt of the item for a refund or exchange. The item must be returned, via an insured method, in saleable condition along with the original sales receipt.
A refund will be made to the purchaser upon request (excluding any shipping charges). Gerard McCabe Jewellers will contact the purchaser directly to arrange the funds transfer (refund) or exchange/credit note.
If you have any questions, please email
info@gerardmccabe.com.au
We take great care ensuring your goods have been checked for damages prior to delivery. If however they are found to be damaged or faulty on delivery, please notify us within 2 days of receiving your goods and the faulty item/s will be replaced.
Jewellery that is purchased from the Gerard McCabe website will only be delivered within Australia.
If you wish to purchase an item for overseas delivery please email us at info@gerardmccabe.com.au
We will process your order once we have received your funds into our bank account.
If the item(s) purchased is available (in stock) the order will be sent within 7-10 working days after we have received your funds. You will be notified by email that it has been sent.
If the item(s) is a ring and needs to be custom made in your finger size, a member of our customer service team will contact you to advise an estimated delivery date. Rings will take between 3 and 8 weeks to be custom made. If your finger size is not listed on the product page, please contact us to enquire if this item is able to be custom made in your finger size.
If for any reason the item is unavailable (out of stock), a member of our customer service team will contact you to advise an estimated delivery date.
All orders should arrive between 2-5 business days via an insured courier or registered post.
We provide free delivery Australia wide using a combination of Australia Post and Couriers. To ensure your delivery arrives, we utilise registered post on all our deliveries. As all parcels need to be signed for, we will not deliver to a Post Office Box address. Please have deliveries sent to a work place or residence where someone is available to receive and sign for the item.
- Online using your credit card, we accept Visa and Mastercard.
- Online using direct deposit or by posting a cheque. Once direct deposits are received into our bank or cheques have been received and cleared, your order will be processed.
- Visit us in one of our Adelaide stores.
30 008 095 850
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